Shopify Support 6-Incident Pack
Perfect for businesses that don’t require ongoing monthly maintenance but still want reliable support when something comes up. Our Incident Pack gives you 6 on-demand support incidents that you can use anytime — without committing to a full plan.
Each incident must be submitted via our online ticket system and covers essential Shopify support tasks to keep your store running smoothly.
Product Details
What’s Covered
Each incident includes one of the following:
Troubleshooting website issues (errors, bugs, broken sections, display issues)
Troubleshooting app-related issues (installed Shopify apps only)
Add-on website features (small enhancements or improvements)
Product upload (up to 250 products per incident)
What’s Not Included
The Incident Pack does not cover:
Full website revamps
Website migrations
New website design & development projects
Social media or search advertising services
Note: Before You Place Your Order
- Please take a moment to review our Terms of Service and Refund Policy carefully.
- By proceeding with your purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in these policies.
